Abstract Enterprises Security Systems

TV Installation Policies

Version tv1013 — effective October 13, 2026. Customers accept this version when they book TV work online.

What's included

Finding studs, mounting and leveling your TV, connecting it to power and up to 2 devices you already have, tidying the cables behind the TV, and cleaning up our dust.

What's not included

No surprise charges

If we find something on site you didn't select — brick behind drywall, metal studs that need backing, or no TV or bracket on site — we tell you the price before doing anything. Nothing extra is charged without your OK.

Your bracket

A bracket you supply must be rated for your TV's size and weight. If it isn't, we won't hang the TV on it — we'll offer a bracket that is.

Fragile walls

We drill tile, marble and pre-war plaster with the right bits and care, but these materials can crack. By booking you accept that risk. We scan for pipes and wires before drilling.

Be ready

Please have the TV and bracket on site, the area clear, and any building approvals, elevator booking or certificate of insurance requested at least 48 hours ahead. If we can't start because something is missing, a $150 return-trip fee applies.

Reschedule and cancel

Free with 24 hours' notice. With less than 24 hours' notice, or if there's no access when we arrive, $150 is kept and the rest is refunded.

Warranty

Brackets and parts carry the manufacturer's warranty. Labor isn't under warranty.

Questions

Call (800) 486-0943 or email support@abstractenterprisessecuritysystems.com.