Model #A3

Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our return policy carefully.

Return Window

We offer a 30-day return period for most items. The 30-day window begins on the day you receive your order.

Eligible Items

Most new, unused items in their original condition and packaging can be returned within 30 days of delivery. However, the following items are not eligible for return:

• Customized or personalized products
• Perishable goods
• Intimate apparel
• Software with a broken seal
• Gift cards
• Clearance items marked as final sale

Condition of Returns

To be eligible for a return, your item must be:

• In the same condition as you received it
• Unworn, unwashed, and undamaged
• In its original packaging with all tags attached
• Free from any signs of use or wear

How to Initiate a Return

• Contact our customer service team at [your email address] within 30 days of receiving your order.
• Provide your order number and the reason for your return.
• Wait for our team to approve your return request and provide you with return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error in your order. We recommend using a trackable shipping method to ensure the safe return of your item.

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Exchanges

We do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order for the desired item.

Restocking Fee

A 15% restocking fee may be applied to returns that do not meet our return criteria or for items returned without prior authorization.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will cover the cost of return shipping and send you a replacement at no additional charge.

Right to Refuse Returns

We reserve the right to refuse any return that does not comply with our policy. Items returned without prior authorization may be refused and returned to the sender at their expense.

Changes to This Policy

We reserve the right to modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.By making a purchase from our store, you agree to this return policy. If you have any questions, please contact our customer service team.

Shipping Policy

Thank you for choosing our products. Please review our shipping policy carefully to understand how we handle the delivery of your orders.

Order Processing

Orders are typically processed within 1-3 business days after payment confirmation.During peak seasons or promotional periods, processing times may be extended.We will notify you via email if there are any delays in processing your order.

Shipping Methods and Timeframes

We offer Standard Shipping (5-7 business days) and Expedited Shipping (2-3 business days).Shipping timeframes are estimates and not guaranteed.International shipping may take 10-21 business days, depending on the destination.

Shipping Rates

Shipping costs are calculated based on the weight of your order and your location.Free shipping is available for domestic orders over $100.International customers are responsible for any customs fees or import taxes.

Tracking Information

A tracking number will be provided via email once your order has been shipped.You can track your package using our website or the carrier's tracking system.

Address Accuracy

Customers are responsible for providing accurate shipping information.We are not liable for delays or non-delivery due to incorrect addresses.A fee may be charged for address changes after an order has been shipped.

Delivery Attempts and Unclaimed Packages

Most carriers will make up to three delivery attempts.Unclaimed packages returned to us will incur a restocking fee of 15%.Customers will be responsible for re-shipping costs for unclaimed packages

.Lost or Damaged Packages

We are not responsible for lost or stolen packages after delivery confirmation.If your package arrives damaged, please contact us within 48 hours of delivery.Photographic evidence of damage may be required for claims.

Insurance

All orders are insured up to $100. Additional insurance can be purchased at checkout.Claims for lost or damaged items must be filed within 5 business days of the expected delivery date.

International Shipping

We ship to most countries, but some restrictions apply.International customers are responsible for all duties, taxes, and customs fees.We cannot guarantee delivery timeframes for international orders due to potential customs delays.

Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.Certain products may have shipping restrictions due to regulations or fragility.

Order Changes and Cancellations

Order modifications or cancellations must be requested within 24 hours of placing the order.Once an order has been shipped, it cannot be modified or cancelled.

Force Majeure

We are not liable for delivery delays due to circumstances beyond our control (e.g., natural disasters, strikes, severe weather).

Privacy and Security

We use trusted shipping partners to ensure the safe and secure delivery of your items.Your personal information is protected in accordance with our Privacy Policy.By placing an order with us, you agree to this shipping policy. We reserve the right to update this policy at any time without prior notice. If you have any questions, please contact our customer service team.shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.